Performing a Hard Reset on a Palm Pre 2

A full reset is sometimes referred to as a hard reset. Perform a full reset when you want to clear all settings, programs and data from RAM.

Caution if you perform a full reset, your Palm unit returns to its default settings and looses all information that is not recorded in ROM.

To perform a hard reset:

1. Open Device Info.
2. Tap Reset Options. You'll see the following screen:

Do one of the following:

1. To erase any applications you installed from App Catalog, as well as any information associated with those applications: Tap Erase Apps & Data twice.
2. To erase all files stored in USB drive storage, such as pictures, videos, and music: Tap Erase USB Drive twice.
3. To erase both your applications and USB drive storage files, as well as information about your Palm profile: Tap Full Erase.
4. If you want a clean erase of your currently installed apps and files but plan to continue using the phone, tap Full Erase again. If you plan to give the phone away and you do not want your data and files to be recoverable even using a third-party tool, tap Secure Full Erase.
5. This performs a complete wipe of the phone. Note that a secure full erase takes considerably longer than a “regular” full erase.